Privacy Policy
This policy explains how Chaqon Global Tours may collect, use and protect information shared through our website, forms, WhatsApp, email and travel inquiries.
Effective from website launch date.
Chaqon Global Tours respects the privacy of visitors and customers. This Privacy Policy explains how we may collect and use information when you visit our website, submit a tour inquiry, contact us by WhatsApp, email or phone, request vehicle rental, ask for hotel or guide support, or use our website forms.
Information We May Collect
Contact Information
Name, phone number, WhatsApp number, email address and communication details.
Travel Inquiry Details
Destination, travel dates, number of travelers, budget range, tour type, vehicle needs, hotel preference and special requirements.
Website Form Details
Messages submitted through contact forms, custom tour forms, booking cards and inquiry popups.
Technical Information
Basic website usage information may be collected later if analytics or tracking tools are enabled.
How We Use Your Information
- To respond to travel inquiries.
- To prepare custom tour suggestions.
- To coordinate vehicle rental, hotel support or guide support.
- To contact you by phone, WhatsApp or email.
- To improve website content and services.
- To manage customer communication.
- To understand which services visitors are interested in.
Sharing of Information
We do not sell personal information. Information may be shared only when needed to help coordinate requested travel services, such as hotels, drivers, guides or service partners, and only to the extent required for planning or booking support.
WhatsApp, Phone and Email Communication
If you contact us through WhatsApp, phone or email, we may use your provided details to continue communication about your travel inquiry. Please do not send highly sensitive personal information unless it is necessary for the travel service.
Cookies and Analytics
The website may use basic cookies or analytics tools in the future to understand website performance and visitor activity. If analytics tools are added later, they should be configured according to the final production setup.
Data Storage Notice
Backend in development
At the current development stage, some website forms may use local/mock services until the production backend is connected. Before final live launch, data storage and backend handling should be reviewed and tested properly.
Data Security
We aim to handle customer information carefully and use reasonable steps to protect inquiry details. However, no website or online communication method can be guaranteed 100% secure.
Your Choices
- You may contact us to update your inquiry details.
- You may ask us not to contact you further.
- You may request correction of incorrect information.
- You may choose to contact us directly by WhatsApp instead of website forms.
Contact for Privacy Questions
For privacy-related questions, please reach out using the channels below.
Email: hello@chaqontours.com
Phone / WhatsApp: +92 327 3950904
Office: Near Shahi Mosque, Lower Chitral, KPK, Pakistan
Policy Updates
This Privacy Policy may be updated when our services, website features, backend system, forms, analytics or legal requirements change.
Questions travelers ask
Have a privacy question?
We're happy to clarify anything about how your information is handled.